At HIKEWEARPRO, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied, we offer a hassle-free return process to make your shopping experience as smooth as possible.
Return Requirements:
Items must be returned within 7 days of receiving your order.
The product must be unused, in its original condition, and with all original tags and packaging intact.
How to Return:
Contact our customer service team at [email protected] to initiate the return process.
We will provide you with a return authorization number (RAN) and further instructions on how to send your items back.
Return the item(s) using the shipping method of your choice. Please note that you are responsible for return shipping costs unless the return is due to a defective or incorrect item.
Once we receive the returned item, we will process your refund or exchange within 7 business days.
Refunds and Exchanges:
Refunds will be issued to the original payment method.
If you would like to exchange an item, please let us know when contacting customer service.
Defective or Incorrect Items:
If you receive a defective or incorrect item, please contact us within 7 days. We will provide a prepaid return label for you to return the item and issue a full refund or send a replacement, as per your preference.
Thank you for shopping with HIKEWEARPRO! We appreciate your business and are here to assist you with any concerns.
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